Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Wilmer Seija Martinez

El Paso,TEXAS

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

2
2
years of professional experience

Work History

Cashier

Firehouse Subs
Cedar Park, TX
11.2023 - 06.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Accepted cash and credit card payments, issued receipts and provided change.

Warehouse Worker

Iguis
Paramaribo, Paramaribo
04.2022 - 07.2023
  • Maintained stock levels in accordance with company policies.
  • Followed established guidelines for picking orders accurately.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Identified discrepancies between physical count and computer data.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Transported goods to designated areas within the warehouse facility.
  • Maintained accurate inventory records using computerized tracking systems.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Education

High School Diploma -

I.C.Gonzalo Mendez II
Venezuela
07-2019

Skills

  • Customer Service
  • Payment Collection
  • Product Recommendations
  • Returns processing
  • Cash Handling
  • Customer Assistance
  • Customer Relations

Affiliations

Podrida hacer cualquier cosa que me proponga, siempre me gusta aprender nuevas cosas

Languages

Spanish
Professional
English
Professional
Portuguese
Elementary

Timeline

Cashier

Firehouse Subs
11.2023 - 06.2024

Warehouse Worker

Iguis
04.2022 - 07.2023

High School Diploma -

I.C.Gonzalo Mendez II

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Wilmer Seija Martinez