Wilner Jean Mary
Brockton,MA
Summary
Dynamic and dedicated professional with a strong background in customer service at Dollar General. Proven ability to enhance customer satisfaction through efficient cash handling and a commitment to cleanliness. Known for integrity and empathy, consistently improving client experiences while managing diverse responsibilities in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Cashier
Dollar General
Brockton, MA
2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Learned duties for various positions and provided backup at key times.
Private Caregiver
Juslaine Valain
Brockton, MA
10.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living activities for improved quality of life.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Drove patients to appointments and errands, ensuring their transportation needs were met safely and punctually.
- Improved patient nutrition by preparing healthy meals tailored to dietary restrictions and preferences.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
Baggage Handler
Airport
Port Au Prince Haiti
10.2013 - 06.2024
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
- Observed safety and privacy procedures in handling passengers' property.
- Performed physical inventory checks on stored luggage, verifying accuracy before loading onto flights.
- Conducted regular inspections of baggage handling equipment, reporting any issues for prompt repair or replacement.
- Followed security protocols when handling passenger belongings, ensuring the protection of personal property and sensitive items.
- Supported airport operations by providing assistance in other departments as needed during peak travel times or emergencies situations.
- Minimized delays by prioritizing tasks based on flight schedules and deadlines.
- Maintained a safe work environment by adhering to all safety regulations and guidelines.
Education
College Graduates -
Lycee Guy Francois Malary
Port Au Prince, Haiti06.2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Honest and dependable
Languages
English
Professional Working
Timeline
Private Caregiver
Juslaine Valain
10.2024 - Current
Baggage Handler
Airport
10.2013 - 06.2024
Cashier
Dollar General
2025 - Current
College Graduates -
Lycee Guy Francois Malary