Win Oo
Glendale,AZ
Summary
Dynamic Sales Associate with a proven track record at 99 Cent Only Store, excelling in customer service and inventory management. Recognized for building strong customer relationships and enhancing shopping experiences. Skilled in cash handling and problem-solving, consistently achieving high customer satisfaction in fast-paced environments. Reliable team player dedicated to store excellence.
Overview
6
6
years of professional experience
Work History
Sales Associate
99 Cent Only Store
01.2020 - 08.2025
- Assisted customers in locating products and provided recommendations to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Operated point-of-sale systems efficiently, ensuring smooth checkout processes for customers.
- Collaborated with team members to restock shelves and maintain store cleanliness and presentation standards.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction and repeat business.
- Supported promotional events by setting up displays and informing customers about special offers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
Associate of Arts - Computer Engineering
Maricopa Community Colleges, Glendale Community College
Glendale, Arizona, AZSkills
Customer service
Timeline
Sales Associate
99 Cent Only Store
01.2020 - 08.2025
Associate of Arts - Computer Engineering
Maricopa Community Colleges, Glendale Community College