Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
National Honor Society
Languages
Interests
Timeline
Generic

Wind Williams

Phoenix,AZ

Summary

Experienced with retail store operations, focusing on security and efficiency. Utilizes leadership abilities to train and guide staff, fostering collaborative work environment. Knowledge of inventory management and customer service practices, ensuring smooth daily operations and high customer satisfaction.

Organized retail professional prepared to excel in supervisory capacity. Proven ability to manage store functions efficiently and support team members in achieving operational goals. Known for reliability and adaptability, effectively managing changing priorities and maintaining store standards. Skills include team leadership and operational oversight.

Overview

9
9
years of professional experience
8
8
Certification

Work History

Keyholder

GameStop
10.2024 - Current
  • Use the Point-of-Sales (POS) system to process purchases and returns, promoting pro memberships and helping customers find specific game title

Front Desk Attendant

Phoenix Childrens Pediatric Paradise Valley (Formal Paradise Pediatrics)
06.2018 - Current
  • Responsible for supporting client paperwork and contacting patients
  • Required to manage confidential paperwork according to HIPPA rules and regulations
  • Maintain patient records through an online data base

Photo Tech/ Customer Service

Walgreens
07.2016 - 01.2018
  • I aided the consumer are checkout
  • I trained all the new employees to ensure that all company standards were met and supported
  • I was the head of inventory
  • This required me to adjust inventory according to sales projections and local store trends
  • I built canvases and printed photos for our customers

Education

MBA -

University of Phoenix
Tempe, AZ
02-2025

Skills

  • Customer service management
  • Bank deposits
  • Daily reporting
  • Training and mentoring
  • Cash handling
  • Customer service
  • Multitasking and prioritizing
  • Adaptable to changing demands
  • Critical thinking
  • Problem anticipation and resolution
  • Decision-making
  • Administrative documentation

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved high sell number through effectively helping with helping and coming up with best ideas to promote product or membership's.
  • Documented and resolved account and technically issues which led to improving numbers, bring in more revenue. Also, lead into improving system and processing data.

Certification

· Cyber-Security

· Cloud Developer

· Certificate in Java

· AWS Certificate

· Linux and SQL

· Google Cloud Fundamentals: core Infrastructure

· Networks and Network Security

· Managing Security Risks

· Assets, Threats, and Vulnerabilities

· Automate Cybersecurity Tasks with Python

· Microsoft Azure Security Technologies

· Java coding/ programming

National Honor Society

I have was the National Honor Society in high school and in college. I kept a 3.0 and higher. 

Languages

English
Professional Working

Interests

Into computers and building them Also, into a lot of reading regarding business or tech Looking to wanting to open my own business one day Enjoy sports and video games

Timeline

Keyholder

GameStop
10.2024 - Current

Front Desk Attendant

Phoenix Childrens Pediatric Paradise Valley (Formal Paradise Pediatrics)
06.2018 - Current

Photo Tech/ Customer Service

Walgreens
07.2016 - 01.2018

MBA -

University of Phoenix
Wind Williams