Windell Jones
Irving,TX
Summary
Dynamic leader with a proven track record at Clay Cooley CJDR/Volkswagen Richardson, enhancing online sales and customer satisfaction. Expert in digital marketing and team leadership, I significantly boosted profitability and fostered strong customer relationships. Skilled in negotiation and social media marketing, I excel in driving sales and strategic business growth.
Overview
9
9
years of professional experience
Work History
Internet Sales Manager
Clay Cooley CJDR/Volkswagen Richardson
03.2023 - Current
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Morning Supervisor
Iidon Security Associates
12.2020 - 12.2022
- Enhanced team productivity by implementing efficient work schedules and task delegation.
- Streamlined opening procedures, reducing time spent on non-essential tasks.
- Monitored inventory levels, maintaining optimal stock for smooth daily operations.
- Maintained store cleanliness and presentation standards, creating an inviting atmosphere for customers.
- Managed vendor relationships to maintain consistent product deliveries and resolve any discrepancies or issues that arose promptly.
- Coordinated breaks and lunches for employees to ensure adequate staffing coverage at all times.
- Conducted routine equipment inspections to prevent malfunctions during peak business hours.
Sales/Sales Floor Manager
Clay Cooley CJDR
05.2016 - 11.2020
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Demonstrated product and answered questions for prospective customers.
- Trained and supported sales force with closing deals.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Taught salespeople to close deals and improve sales performance to increase revenue for company.
- Overcame objections and closed sales while following company policies and legal requirements.
Education
High School Diploma -
Union Bower Learning Center
Irving, TX06-2009
Skills
- Team leadership qualities
- Online sales techniques
- Appointment scheduling
- Digital marketing
- Social media marketing
- Website maintenance
- Negotiation
- Cold calling
Timeline
Internet Sales Manager
Clay Cooley CJDR/Volkswagen Richardson
03.2023 - Current
Morning Supervisor
Iidon Security Associates
12.2020 - 12.2022
Sales/Sales Floor Manager
Clay Cooley CJDR
05.2016 - 11.2020
High School Diploma -
Union Bower Learning Center
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