Windy Valentin Lorthe
Indianapolis,IN
Summary
Dedicated as case worker with 5 years of experience demonstrating a strong commitment to serving disadvantaged youth and adults, including homeless, emancipated youth, and special-needs populations. Documented success overcoming challenges of limited resources to design high-quality, cost-effective, and comprehensive programs that improve lives. Skilled at building community support
and strategic partnerships to transform under-served populations.
Overview
15
15
years of professional experience
Work History
Home Care Provider
Home Care Connections
Indianapolis, IN
01.2022 - Current
- Assisted patients with personal requirements .
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Pharmacy Technician
Walgreens
Indianapolis, IN
11.2023 - 10.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Caseworker
Florida Hospital
Florida
01.2016 - 01.2021
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
IT Manager
American Airlines
Florida
01.2010 - 01.2016
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
Education
Bachelor Of Social Work - Social Work
Valencia College
Orlando, FL06.2012
Galiano career Academy - Travel counseling
Galiano career Academy
Altamonte spring, Florida05.2010
Matrix Education - Nursing Assistant/Patient Care tech
Matrix Education
Orlando, Florida05.2010
Brun Protective Security - Security officer
Brun Protective Security
Orlando, Florida02.2005
Skills
- Customer Service
- Conventions & meeting Planning
- Hotel Front Office
- Travel Ticketing
- Travel Theory
- General Supervisory
- Microsoft Office
- Vacation Cruise
- Reunification/Preservation
- Reactive Attachment Disorder (RAD) Support
- Foster family support
- Advocacy
- Family Assessment
- Community referrals and follow-up
- Develop structure/time management
- Behavior modification
- Budgeting/money management
- Meal planning/preparation
- Parent training with children
- Phlebotomy
- EKG
- Prior child welfare involvement
d) Family Domain
Community Domain
Languages
French
Native or Bilingual
Spanish
Full Professional
Portuguese
Professional Working
Timeline
Pharmacy Technician
Walgreens
11.2023 - 10.2024
Home Care Provider
Home Care Connections
01.2022 - Current
Caseworker
Florida Hospital
01.2016 - 01.2021
IT Manager
American Airlines
01.2010 - 01.2016
Galiano career Academy - Travel counseling
Galiano career Academy
Matrix Education - Nursing Assistant/Patient Care tech
Matrix Education
Brun Protective Security - Security officer
Brun Protective Security
Bachelor Of Social Work - Social Work
Valencia College