Winston Evans Jr.
Austin
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
Work History
Supervisor of Operations
City of Austin Austin Resource Recovery
Austin
08.2024 - Current
- 2006-2012 |Operator |City of Austin| ARR
- 2012-2022 |Senior Operator |City of Austin| ARR
- 2022-2024 |Crew Leader.
- 2024 - | Supervisor |City of Austin| ARR
- Participated in industry-related events and conferences to stay abreast of the latest developments.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Provided training and guidance to team members on operational procedures and best practices.
- Developed and enforced safety protocols, significantly reducing workplace accidents.
Education
High School Diploma -
Akins High School
Austin, TX06-2005
Skills
- Customer service
- Employee training
- Safety management
- Operational efficiency
- Conflict resolution
- Time management
- Performance assessment
- Team coordination
- Problem solving
- Basic math
- Leadership development
- Effective communication
- Computer skills
- Data entry
- Public speaking
- Active listening
- Team building
- Dependable and responsible
Timeline
Supervisor of Operations
City of Austin Austin Resource Recovery
08.2024 - Current
High School Diploma -
Akins High School
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