Summary
Overview
Work History
Education
Skills
Timeline
Generic

Winston Potter

Stamford,CT

Summary

Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

19
19
years of professional experience

Work History

Cashier

Whole Foods Market Inc
06.2022 - Current
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.

Assistant Manager

Bow Tie Cinemas
07.2015 - 09.2020
  • Recruit, hire, supervise, schedule and motivate staff
  • Program Christie projectors for weekly show times
  • Implement processes and procedures that improve efficiency and save costs
  • Open and close concessions and box office and manage inventory
  • Balance safe and deposit daily receipts
  • Lead weekly meetings to discuss weekly plan and events
  • Resolve customer service issues
  • Problem solve any internal issues.

Assistant Manager

Avon Theater
09.2011 - 07.2015
  • Promoted benefits of membership at the Avon Theater and provided details regarding various membership levels
  • Educated visitors on the 70+ year history of the theater and the range of programs offered to the public
  • Provided customer service to members and non-members attending film screenings
  • Supported in-hosting screening parties, as well as, filmmaker/actor post-screening Q&A sessions with audiences
  • Opened and closed box offices, which included balancing daily receipts
  • Master of Ceremonies for special events (cult classics, documentaries, French Cinematheque, etc.)

Hilton Honor Lounge & Saffire Restaurant Concierge

Double Tree by Hilton
01.2014 - 08.2014
  • Organized lounge and restaurant – made sure all food, beverages and utensils were supplied and in order
  • Greeted and escorted arriving and departing guests
  • Resolved any customer complains and responded to suggestions
  • Ensured that messaged and faxes were properly delivered
  • Assisted in the maintenance, appearance and functionality of equipment.

Personal Finance Representative

Chase Bank
07.2008 - 08.2011
  • Increased company’s profitability through following up on both cold and warm leads
  • Generated new business through cross and upselling of current customers
  • Opened new accounts and services for clients
  • Promoted lending products and programs to consumers.

Head Teller

HSBC
12.2006 - 07.2008
  • Managed team of up to 4 tellers covering customer care in branch and drive-thru window
  • Handled personnel issues for teller staff including training/coaching, performance reviews and discipline action
  • Achieved zero error rate in balancing vault daily with cash-on-hand of up to $50K in bills and coins
  • Resolved escalated customer service issues.

Weekend Supervisor

Commerce Bank
05.2005 - 12.2006
  • Managed team of up to 6 tellers and bankers working in the branch on Saturdays and Sundays
  • Scheduled shifts, generated weekly report for branch manager
  • Handled various personnel issues
  • Opened new accounts for clients and closed mortgage loans for customer.

Education

Bachelor of Fine Arts in Film -

School of Visual Arts

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling

Timeline

Cashier

Whole Foods Market Inc
06.2022 - Current

Assistant Manager

Bow Tie Cinemas
07.2015 - 09.2020

Hilton Honor Lounge & Saffire Restaurant Concierge

Double Tree by Hilton
01.2014 - 08.2014

Assistant Manager

Avon Theater
09.2011 - 07.2015

Personal Finance Representative

Chase Bank
07.2008 - 08.2011

Head Teller

HSBC
12.2006 - 07.2008

Weekend Supervisor

Commerce Bank
05.2005 - 12.2006

Bachelor of Fine Arts in Film -

School of Visual Arts

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Winston Potter