Winter Jones

• Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
• Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
• Assisted in meeting monthly enrollment goals by consistently achieving personal recruitment targets set forth by management each month.
• Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrollees.

• Designated team lead in delegating tasks and work assignments including sending up daily, weekly, and monthly reports including spot check reports to monitor overall work flow.
• Built strong relationships with enlisted and officers through positive attitude and attentive response.
• Collaborated with other companies and units to establish shared goals and ensure alignment across teams.
• Held weekly team meetings to inform team members on company news and updates with work flow and corrections.

• Responsible for overseeing and scheduling maintenance on over 358 units of construction equipment, and 165 small tool kits in California. In charge of 184 units of equipment and 384 small tool kits while deployed to Japan. Total value is equivalent to 5.6 million dollars in equipment and tools.
• Developed strong team dynamics, fostering a positive work environment for all staff members.
• Mentored and trained new sailors to ensure consistent service standards across the team towards battalion.
• Coordinated with vendors to negotiate favorable terms for product sourcing and delivery schedules.
• Initiated staff training programs aimed at improving skills such as customer service techniques or inventory management software usage.

Worked as Construction Mechanic 3rd class in Naval Construction Battalion, Port Hueneme CA. During this time three deployments were successfully conducted. Leading to overall service completing with The Navy and Marine Corps Achievement Medal, Good Conduct Medal, Naval and Marine Sea Service Ribbon with two gold stars for the 3 successful and outstanding deployments overseas.