WINTER GILCHRIST
Fort Myers
Summary
Dedicated to delivering exceptional customer service and building relationships with customers. Expertise in operating POS systems/computers, to provide courteous service and enhance overall experience for customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier/Co Manager
Empire Bagel Factory
03.2023 - 02.2025
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Demonstrated excellent customer service skills while interacting with customers in an efficient and friendly manner, and developing strong customer relationships, to support satisfaction
- Assisted with training and mentoring new team members
- Maintained inventory and store visual presentation to meet customers needs
- Prepared food following all food safe guidelines
Personal Assistant
Mr GreenScreens
12.2021 - 02.2023
- Answered phone calls, emails and responded promptly to inquiries from customers and vendors
- Performed data entry into various databases ensuring accuracy of information entered (QuickBooks and ADP)
- Prepared expense reports and tracked budgets
- Possessed calm, professional and courteous attitude towards customers and co-workers
Hostess
Fish Crazy
03.2016 - 12.2017
- Answered phone calls to take reservations and address guest questions and concerns
- Demonstrated excellent customer service skills to ensure a pleasant dining experience
- Conversed with members and guests in outgoing and friendly manner
- Presented positive first impression of establishment's high standards by delivering exceptional service
Hostess
Fish House
09.2014 - 02.2016
- Assisted in seating guests and managing the wait
- Assisted in closing duties such as restocking supplies, cleaning dining
- Trained new hostesses on proper procedures for seating guests
- Completed opening and closing procedures according to set standards
- Provided exceptional customer service to ensure that guests left satisfied with their experience
Education
High School Diploma -
Estero High
Estero, Florida05.2016
Skills
- Customer service/ satisfaction
- Cash handling
- POS systems/ Basic computer skills
Certification
SafeServ
Timeline
Cashier/Co Manager
Empire Bagel Factory
03.2023 - 02.2025
Personal Assistant
Mr GreenScreens
12.2021 - 02.2023
Hostess
Fish Crazy
03.2016 - 12.2017
Hostess
Fish House
09.2014 - 02.2016
High School Diploma -
Estero High
Similar Profiles
Alexander WheelerAlexander Wheeler
Prep Chef at Whidbey Island Bagel FactoryPrep Chef at Whidbey Island Bagel Factory
INTHIZAAM MOULANAINTHIZAAM MOULANA
Assistant Head Baker at Gulf Bagel Factory.Assistant Head Baker at Gulf Bagel Factory.
Alyssa AlbertAlyssa Albert
Sandwich Maker at Whidbey Island Bagel FactorySandwich Maker at Whidbey Island Bagel Factory