Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Winyffer Cruz

The Bronx,NY

Summary

Dynamic leader with proven team leadership and complex problem-solving skills honed. Excelled in fast-paced environments, enhancing customer service and operational efficiency. Demonstrated patience and empathy in diverse roles, achieving high customer satisfaction. Skilled in cash handling and maintaining clean, safe spaces, consistently meeting business goals.

Overview

3
3
years of professional experience

Work History

Manager

McDonald's
12.2023 - 03.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Daycare Assistant

Daycare Services For Children
10.2022 - 11.2023
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Provided support during naptime routines, ensuring a peaceful environment for restful sleep.

Cashier

Starbucks
02.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Claremont International High School
Bronx, NY
06.2021

Skills

  • Team Leadership
  • Complex Problem-Solving
  • Customer Service
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Infant Care
  • Fast and efficient service worker

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Manager

McDonald's
12.2023 - 03.2024

Daycare Assistant

Daycare Services For Children
10.2022 - 11.2023

Cashier

Starbucks
02.2021 - 08.2022

High School Diploma -

Claremont International High School
Winyffer Cruz