Wojkan Anni
Ebeye Kwajalein,MH
Summary
Dynamic and dedicated professional with extensive experience at Rita Store, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Recognized for maintaining high standards of cleanliness and organization, contributing to a positive shopping environment.
Overview
2
2
years of professional experience
Work History
Cashier
Rita Store
Ebeye Kwajalein
08.2016 - 12.2016
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Adapted quickly to changes in store policies and promotions, ensuring compliance at all times.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Stock Clerk
KALGov’t
Ebeye Kwajalein
01.2015 - 05.2015
- Organized and stocked inventory to ensure optimal product availability.
- Assisted in receiving shipments and verifying order accuracy.
- Maintained cleanliness and safety standards within stockroom environment.
- Utilized inventory management systems to track stock levels efficiently.
- Collaborated with team members to streamline receiving processes.
- Supported customer service by locating products quickly upon request.
- Adapted to changing priorities while managing multiple stock-related tasks effectively.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Conducted inventory and restocked items throughout day.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
Kwajalein Atoll High School
Ebeye Kwajalein 05.2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Product knowledge
- Refunds and exchanges
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- Payment collection
- Staff training
- Refund handling
- Guest inquiries
- Attention to detail
- Currency counting
- Inventory control
- Order packaging
- Decision making aptitude
- Order verification
- Multitasking and organization
- Inventory restocking
- Data entry
- Basic mathematics
- Problem-solving
Languages
Marshallese
Native or Bilingual
Timeline
Cashier
Rita Store
08.2016 - 12.2016
Stock Clerk
KALGov’t
01.2015 - 05.2015
High School Diploma -
Kwajalein Atoll High School