Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Wonseok Chae

Midlothian,Midlothian, VA

Summary

International food and Gourmet food Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

9
9
years of professional experience

Work History

Sales Representative

Hana Food Distributors
02.2023 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales by 5% monthly.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Research and learned new products from competitor company ( Kehe, Rainforest)
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Expanded customer base and boosted profit within a product line.

Director of Operations

Big Apple Supermarket
10.2018 - 01.2023
  • Achieve 20 Million Dollars sale on 2022
  • Oversee product ordering and inventory controls (Grocery and Produce)
  • Responsible for purchasing and Inventory control, negotiated sales and pricing of products with over 25 vendors and suppliers (Keeping monthly budgets averaging 1 million)
  • Researched and learned about new Hispanic products and Asian products
  • Passion for growing business (Sales have increased annually by 10% )
  • Responsible for selling products for special events throughout the store and community and Motivating the sales team to achieve retail sales goals
  • Conduct market research to analyze store numbers for strengths and opportunities planning budgets and goals for store
  • Schedule daily, weekly, and monthly price changes by updating shelf tags and signs
  • Responsible for Payroll ( Employee and Distributor)
  • Responsible for promotion, and Specials
  • Provides feedback and recommendations to thePresident of Operation, and Division Management teams on operational issues
  • Responsible for continuously improving job performance
  • Proficiency in computer systems ( Microsoft Word, PowerPoint, Excel, and Publisher)
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Monitored office workflow and administrative processes to keep operations running smoothly.

Produce Manager

Big Apple Supermarket
05.2019 - 02.2021
  • Responsible for purchasing and inventory control, negotiated with five vendors (UNFI, Coastal, Sweet Seasons, Grande Produce, and Keany)
  • Develop/implement a department business plan to achieve the desired result
  • Assist management in preparing store/ department budget, profit and loss reviews, and take appropriate action on all financial reports
  • Schedule daily, weekly, and monthly price changes by updating shelf tags and signs
  • Ensure proper temperatures in cases/coolers and maintain temperature logs.

Grocery Manager

Big Apple Supermarket
11.2016 - 10.2018
  • Managed 100% of the store including buying, daily operations, and inventory control (UNFI, Hispanic, and Asian vendors)
  • Trained and led staff through role modeling, store meetings, and setting
  • Created sale margin for the store which drove sales, and profitability from 15-25%
  • Maintained outstanding customer service relationships
  • Provides feedback and recommendations to the General Manager
  • Handled Inventories, cash, and payroll procedures and managed controllable line items.
  • Engaged customers and provided a very high level of service and support, helping them find desired products and items.
  • Manages all dairy/frozen and grocery merchandising

Grocery Clerk

BIG APPLE
11.2016 - 11.2017
  • Stocked merchandise on display shelves and racks to provide good selection for customers in convenient location
  • Alternated goods in inventory by observing first in and first out approach to keep shelves organized and properly stocked
  • Assisted customers by locating items and processing payments.

Youth Group Leader

Emmaus United Methodist Church Richmond
01.2015 - 07.2017
  • Prepare agendas, plan activities and event, and give guidance
  • Positive and Godly actions, goals, and mindset are reinforced
  • Specialize in planning developing, and interpreting all aspects of the youth ministry.

Education

Bachelor's - Theology and Apologetic

Liberty University

Associate - Business

J Sargeant Reynolds Community College

Skills

  • Retail Knowledge
  • Chinese
  • Korean
  • International Grocery item knowledge (Hispanic, Asian, African)
  • Gourmet item knowledge
  • Microsoft Outlook
  • Management
  • Marketing
  • Sales
  • Negotiation
  • Market Research
  • Excel, Word, Publisher,Microsoft Office
  • Grocery expertise

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer
  • Awards , presidential volunteer service award February 2014

Languages

Korean
Full Professional
Chinese (Mandarin)
Professional Working

Timeline

Sales Representative

Hana Food Distributors
02.2023 - Current

Produce Manager

Big Apple Supermarket
05.2019 - 02.2021

Director of Operations

Big Apple Supermarket
10.2018 - 01.2023

Grocery Manager

Big Apple Supermarket
11.2016 - 10.2018

Grocery Clerk

BIG APPLE
11.2016 - 11.2017

Youth Group Leader

Emmaus United Methodist Church Richmond
01.2015 - 07.2017

Bachelor's - Theology and Apologetic

Liberty University

Associate - Business

J Sargeant Reynolds Community College

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