Wooldyna Poulard
Hollywood ,FL
Summary
Dedicated Pharmacy Technician with proven expertise at CVS Pharmacy in optimizing patient care and ensuring medication accuracy. Skilled in problem-solving and workflow optimization, I effectively managed inventory and educated patients on medication use, enhancing overall satisfaction and safety. Committed to maintaining confidentiality and adhering to pharmacy ethics.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
10.2023 - 11.2025
- Collaborated with healthcare professionals to optimize patient care plans.
- Conducted quality assurance checks on medications for accuracy and compliance.
- Managed customer inquiries, providing exceptional service to enhance patient satisfaction.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
Pharmacy Technician
Pharma Melia
02.2022 - 05.2023
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels, ensuring timely restocking of pharmaceuticals.
- Processed prescription orders using pharmacy management software efficiently.
- Educated patients on medication usage and potential side effects effectively.
Education
High School Diploma -
Institution Du SACRE CŒUR
Haïti Bachelor of Science - Pharmacy
Université Notre Dame
Haiti06.2021
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Answering customer questions
- Supply restocking
- Pharmacy ethics
- Drug inventory control
Timeline
Pharmacy Technician
CVS Pharmacy
10.2023 - 11.2025
Pharmacy Technician
Pharma Melia
02.2022 - 05.2023
High School Diploma -
Institution Du SACRE CŒUR
Bachelor of Science - Pharmacy
Université Notre Dame