Wren Heavenrich
Mo's Seafood
ASTORIA,OR
1
Certification
3
years of professional experience
Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.
Work History
Front of House Employee
3 Years 5 Months- Managed front-of-house operations, ensuring smooth service flow and guest satisfaction.
- Coordinated seating arrangements.
- Collaborated with kitchen staff to ensure timely food delivery and presentation quality.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests..
- Reset tables between guests by restocking low items and wiping down surfaces.
- Prepared salads and other menu items according to restaurant standards.
Hotel Housekeeper/Front Desk Receptionist
8 Months- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Managed hotel operations independently during solo shifts
- Implemented electronic check-in system, enhancing visitor tracking efficiency.
- Resolved customer problems and complaints.
- Corresponded with clients through email and telephone
Beauty Advisor
8 Months- Educated clients on skincare routines and makeup application techniques for improved self-confidence.
- Assisted in merchandising displays to optimize product visibility and attract customer interest.
- Implemented promotional strategies to increase sales during seasonal events and special promotions.
- Processed payments, entering sales in register for prompt customer service.
Education
High School Diploma
Skills
Customer service
Guest relations
Phone etiquette
Multitasking and organization
Problem-solving
Team collaboration
Positive demeanor
Strong work ethic
Basic math
Food safety knowledge
Certification
- Food Handlers Permit
- Extremely open to getting OLCC if needed!
Timeline
Hotel Housekeeper/Front Desk Receptionist
Commodore Hotel
06.2025 - 02.2026Read More
Beauty Advisor
Ulta
10.2024 - 06.2025Read More
Front of House Employee
Mo's Seafood
03.2023 - CurrentRead More
Astoria Highschool
High School Diploma
Read More