Wrigley Young
Robinson,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Online Grocery Associate
Walmart
Robinson, IL
10.2020 - Current
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers.
- Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Organized as many as 6 deliveries per hour by smoothly selecting and purchasing items.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
- Provided training and support for new employees joining the company's online grocery team.
Concession Stand Worker
Robinson City Park
Robinson, IL
05.2018 - 07.2020
- Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Worked with teammates and openly invited coaching from management team.
- Answered patron questions about menu items, pricing and potential food allergy risks.
- Made and served coffee, tea and fountain drinks.
- Greeted customers and provided excellent customer service.
- Ensured the cleanliness of the concession stand area by wiping down surfaces and cleaning up spills.
- Followed all safety guidelines while preparing food items.
Education
Process Technology - Process Technology
Lincoln Trail College
Robinson, IL05-2024
Associate of Applied Science - Industrial Management
Lincoln Trail College
Robinson, IL05-2024
High School Diploma -
Robinson High School
Robinson, IL05.2021
Skills
- Relationship Building
- Customer Service
- Teambuilding
- Marketing Knowledge
- Delivery Procedures
- Product displays
- Adaptive team player
- Reliable team worker
- System Maintenance
- Technical Troubleshooting
- Equipment Inspection
- Adaptability and Flexibility
- Problem-solving aptitude
- Interpersonal Communication
- Continuous Improvement
- Problem-Solving
- Quality Control Analysis
- Pneumatic Systems
Timeline
Online Grocery Associate
Walmart
10.2020 - Current
Concession Stand Worker
Robinson City Park
05.2018 - 07.2020
Process Technology - Process Technology
Lincoln Trail College
Associate of Applied Science - Industrial Management
Lincoln Trail College
High School Diploma -
Robinson High School
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