Wyatt Dunn

Store Director of Lake Serene Safeway (#1 Opportunity Store 2023) , Managing 94 Employee's across 8 Departments within 8 Supervisors, accountable for full store complete success. Store hasn't hit full EBITDA in 12 Years Prior to my arrival.

Received Reward for highest EBITDA Q2-Q3 Seattle Division

Received Reward for largest increase for product movement in OOB Q2

• Oversaw staffing and training, safety compliance, inventory control and financial functions.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Reported to district manager regarding store and staff issues, financial goals and sales.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Boosted revenue $83,421 Q2 and than 94,001 Q3 by developing and deploying strategies to effectively improve operations.

Operated and managed 12 Stores across Seattle/Snohomish County, 7 of which were opportunity stores. Responsible for financials, customer connection, all ordering and purchasing, scheduling and hiring, safety, sales planning/market strategies, and total store performance.

During 2020-2023 also took the role of Remodel Construction Manager for 4 Stores in WA state. Responsibilities were planning, budgeting, ensuring completion on jobs, ensuring all proper tools and necessities were available and obtainable, along with all proper safety was being followed along with dealing with Surveys with FIRE Marshal for certain projects pertaining permits.

• Increased Customer Service Rating from 51 to 97, Awarded Highest Customer Service Satisfaction NPS 2023 Q1-Q2-Q3
• Reduce total store losses/shrink from 5.37% to 4.01% Q2 2023 Which resulted in a 83,421$ Write off (positive) for store bonus.
• Maintained lowest OOS highest In Stock standards 2023 Q1-Q2-Q3 Which led to the results of beating our sales projection on a weekly basis.
• Awarded "Total Store Most Amount Days without Accident's 2023 Q2"
• Took a store that was doing 370-400K sales on a 6 Week average and boosted sales to 450K-475K on a 6 week average with team building and marketing strategies.
• Developed and Mentored 2 Assistant managers that went on to be store directors
• Developed 9 clerks/grocery managers that went on to be Assistant Store Managers or Corporate.

• Replaced damaged, missing, or defective parts with new and refurbished components.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Ordered repair parts quickly to prevent delays in projects and repair work.
• Calculated costs of materials and labor to prepare detailed repair estimates.
• Awarded Highest Sales Award of the Month (First Month working with Les Schwab)

Person in charge/ Grocery manager of 15+Safeway's across Washington State.

• Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
• Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
• Performed key tasks to promote inviting grocery store appearance.
• Engaged customers and provided very high level of service and support, helping find desired products and items.
• Introduced new methods, practices, and systems to reduce turnaround time.