Maintained general appointment calendar and set shift schedules.
Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Oversaw salon employee performance, facility cleanliness, and sales for a team of over 30.
Handled employee scheduling and coverage needs during business hours.
Managed cash flow, business transactions, banking, and accounting processes.
Worked to continuously increase salon business through effective sales, service, and operations policies.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
Coached and trained employees to optimize performance and achieve demanding business objectives.
Home Childcare Provider
09.2017 - 10.2023
Developed individualized care plans for children based on individual needs.
Assisted with toileting, dressing and hygiene to meet child's personal needs.
Developed engaging activities to help children learn and grow.
Encouraged positive behavior by setting clear expectations and providing consistent discipline.
Encouraged and supported self-help skills to establish independence.
Participated in regular training to stay up-to-date on best practices in childcare.
Contract Social Media Manager
Acruity
06.2024 - 11.2024
Collaborated with other departments to develop integrated branding and public relations strategies.
Authored fresh and engaging press releases and prepared complete press kits.
Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
Created and implemented systems and processes for monitoring media coverage.
Education
Associate of Applied Science - Medical Imaging
Ivy Tech Community College
Indianapolis, IN
06-2027
Skills
Staff Development
Warm Personality
Team Development
Customer Service
Clerical Support
Office Administration
Strong Communication
Team Player
Proficient In Microsoft, G-Suite, and MEEVO Software Systems
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