Wyvonna Garman
Rainier,OR
Summary
With a proven track record at the United States Postal Service, I excel in delivering exceptional customer service and adeptly managing sales operations. My leadership in retail sales is marked by a commitment to efficiency and superior communication skills, ensuring customer satisfaction and operational excellence.
Overview
20
20
years of professional experience
Work History
Sales, Svcs/Distribution Associate
United States Postal Service, USPS
Clatskanie, OR
03.2011 - Current
- Greeted customers to determine wants or needs.
- Organized backroom areas to maintain a clean and organized work environment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered multi-line phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Copied, sorted and filed records of office activities and business transactions.
- Assumed managerial duties in Postmaster's absence, including but not limited to scheduling, payroll, and resolving customer complaints.
Sales, Svcs/Distribution Clerk
United States Postal Service, USPS
Rainier, OR
12.2004 - 03.2011
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Communicated with customers, and employees to answer questions and address complaints.
- Greeted customers to determine wants or needs.
- Organized backroom areas to maintain a clean and organized work environment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Cleaned shelves, counters and tables to maintain organized store.
Education
High School Diploma -
South Umpqua High School
Myrtle Creek06-1989
Skills
- Sales operation
- Professional customer service
- Retail sales customer service
- Customer service and communication skills
- Customer service leadership
- Window customer service
Youth Basketball
- Volunteer position
- assist in game day book keeping
- assist in making schedules for games and practices
- organize parent meetings
Affiliations
- In my free time I enjoy:
- camping
- riding 4 wheelers and side by sides in the dunes
- exploring trails along the Oregon Coast
- taking my dog to the park
- paddle boarding
Timeline
Sales, Svcs/Distribution Associate
United States Postal Service, USPS
03.2011 - Current
Sales, Svcs/Distribution Clerk
United States Postal Service, USPS
12.2004 - 03.2011
High School Diploma -
South Umpqua High School
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