XANDER THOMPSON
Jeffersonville,IN
Summary
Adapted quickly to new information and tasks, viewing each day as a chance to acquire new skills.,Executed various tasks efficiently while remaining open to guidance and inquiry when uncertain.,Gained diverse experiences across multiple fields, enhancing a rich skill set and asset base.,Embraced new challenges with enthusiasm and a proactive mindset.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
AT&T
Clarksville, IN
07.2024 - Current
- Achieved sales targets through effective product demonstrations and customer engagement.
- Developed in-depth knowledge of telecommunications products to enhance customer service experience.
- Assisted customers with account management, billing inquiries, and technical support issues.
- Trained new team members on sales techniques and company policies to improve performance.
- Implemented promotional strategies to increase foot traffic and drive product awareness.
- Collaborated with management to streamline inventory processes for improved efficiency.
- Provided feedback on customer preferences to influence product offerings and marketing initiatives.
- Resolved customer complaints swiftly, ensuring satisfaction and fostering loyalty within the community.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Geek Squad Agent
Geek Squad City
Brooks, KY
01.2024 - 07.2024
- Diagnosed and resolved technical issues for diverse electronic devices.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Trained new agents on troubleshooting techniques and operational procedures.
- Managed inventory levels, ensuring availability of parts for timely repairs.
- Conducted quality assurance checks to ensure all repairs met company standards.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Maintenance Technician
TopGolf
Louisville, KY
09.2023 - 01.2024
- Conducted regular inspections and maintenance on golf course equipment to ensure optimal performance.
- Diagnosed and repaired mechanical issues in a timely manner, enhancing operational efficiency.
- Collaborated with team members to troubleshoot and resolve facility-related concerns swiftly.
- Implemented preventive maintenance schedules that reduced equipment downtime significantly.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
Electrical Apprentice
Gaylor Electric
Sellersburg, Indiana
06.2022 - 09.2023
- Assisted in troubleshooting electrical issues to ensure optimal performance.
- Maintained tools and equipment for safe and efficient operations.
- Collaborated with team members to complete projects on schedule.
- Supported senior electricians in conducting safety inspections and compliance checks.
- Enhanced knowledge of electrical codes and regulations through hands-on training.
- Developed skills in using diagnostic tools for system evaluations and repairs.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and codes.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Handled installation of electrical components by splicing, joining, and connecting wire.
Manager
Taco Bell
New Albany, Indiana
03.2020 - 07.2021
- Supervised daily operations to ensure compliance with company standards and enhance customer satisfaction.
- Trained and mentored team members on food safety protocols and operational procedures.
- Implemented inventory management techniques to reduce waste and optimize stock levels.
- Developed staff schedules to maintain efficient labor costs while meeting peak demand periods.
- Enhanced employee performance through regular feedback sessions and recognition programs.
- Managed conflict resolution among staff to foster a positive work environment and improve team dynamics.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Jeffersonville Highschool
Jeffersonville, IN05.2020
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Exceptional customer service
Multi-tasking strength
Cash handling
Cash register operation
Sales expertise
POS system operation
Retail store operations
Reliable and punctual
Troubleshooting skills
Electrical experience
Hand and power tools
Conduit bending
Electrical installations
Commercial construction experience
OSHA standards
Safety awareness
Preventive Maintenance
HVAC systems
LANGUAGES
Japanese
Elementary
Spanish
Limited Working
Certification
COMPTIA A+
Timeline
Sales Associate
AT&T
07.2024 - Current
Geek Squad Agent
Geek Squad City
01.2024 - 07.2024
Maintenance Technician
TopGolf
09.2023 - 01.2024
Electrical Apprentice
Gaylor Electric
06.2022 - 09.2023
Manager
Taco Bell
03.2020 - 07.2021
High School Diploma -
Jeffersonville Highschool