Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mai Lee Vang

Minneapolis,MN

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

7
7
years of professional experience

Work History

Part Time Administrative Assistant

Warners Stellian
Minneapolis, MN
10.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Notify the appropriate sales associate when a customer needs assistance.
  • Balance cash and credit card accounts at the end of the day.
  • Look up customer records using NetSuite software.

Administrative Specialist

NMDP
Minneapolis, MN
11.2021 - Current
  • Process grants daily for patients who have a blood disease (Pre-Transplant, Post Transplant, GHVD, Clinical Trials) using programs such as QUALTRICS, ORACLE, and MATCHSOURCE.
  • Process grants for Mexico patients.
  • Respond to emails in a timely manner.
  • Answer incoming phone calls.
  • Create weekly FedEx labels.
  • Enter clinical trial information into Excel.
  • Review patient information in Salesforce for accuracy.
  • Review Back Translations.
  • Performed data entry tasks in an accurate and timely manner.

Inspection Coordinator

OLSEN FIRE PROTECTION
Minneapolis, MN
11.2019 - 06.2021
  • Schedule monthly, quarterly, and annual fire sprinkler, alarm, and extinguisher inspections.
  • PM batch inspection jobs to technicians.
  • Enter contracts in ASTEA for new customers.
  • Update Site & Customer information in ASTEA and FORMLINKS.
  • Extend contracts in ASTEA as needed.
  • Enter Service Work Orders and Dispatch Technician for Project Manager.
  • Set up new customer sites in Formlinks.
  • Print reports in FORMLINKS to be sent with invoices.
  • Process invoices for all sprinkler and alarm inspections.

Office Assistant

BIOMEDIX - COLLABORATIVE CARE DIAGNOSTICS
, MN
02.2019 - 10.2019
  • Sales Support
  • Create new customer accounts in CRM Dynamics 365
  • Create and send weekly sales reports to Sales VP and Sales reps.
  • Update sales information in CRM when needed.
  • Order Processing/Accounting Support
  • Create and process customer invoices.
  • Email and mail monthly invoices to customers.
  • General office duties.
  • Faxing, Scanning, Mailing.
  • Shipping
  • Arrange meetings, appointments, and interviews.
  • Set up weekly team meetings and presentations.
  • Carry out tasks requested by the CEO and other executives.

Clinic Assistant

HEALTH PARTNERS THROUGH VOLT
08.2017 - 09.2018
  • Reach out and schedule to Parents for their child's well child check up
  • Reach out to patients with hypertension and schedule visits if increase level of blood pressure or any changes
  • Document telephone calls for each well child and hypertension patient in Epic and Excel
  • Document up to date well child patients in Excel
  • Remind Health Partners Health Plan patients to schedule their child's next well child visit
  • Verify insurance and identity when checking Patient’s in at the front desk
  • Fax and scan clinical and patient documents to the designated location
  • Send out letters to Patients
  • Schedule follow up appointments with patients
  • Send Refill requests to designated routing
  • Check in for Day Clinic, Urgent Care, ENT, Physical Therapy, Plastic and Hands
  • Handle incoming and outgoing faxes through Rightfax.

Education

Diploma -

Washington Technology Magnet
St. Paul, MN
06.2014

Skills

  • Scheduling appointments
  • Document Management
  • Meeting planning
  • Video conference preparation
  • Verbal Communication
  • Spreadsheet Creation
  • Scheduling
  • Computer Skills
  • Interpersonal Skills
  • Excellent Communication
  • Documentation And Reporting
  • Teamwork and Collaboration
  • Attention to Detail
  • Data Entry
  • Meeting facilitation
  • Time Management
  • Administrative Support

Timeline

Part Time Administrative Assistant

Warners Stellian
10.2024 - Current

Administrative Specialist

NMDP
11.2021 - Current

Inspection Coordinator

OLSEN FIRE PROTECTION
11.2019 - 06.2021

Office Assistant

BIOMEDIX - COLLABORATIVE CARE DIAGNOSTICS
02.2019 - 10.2019

Clinic Assistant

HEALTH PARTNERS THROUGH VOLT
08.2017 - 09.2018

Diploma -

Washington Technology Magnet

Similar Profiles

CREATE PROFILE
Mai Lee Vang