Dynamic and decisive leader with excellent planning and problem-solving abilities. Ready to pursue new professional challenges and career advancement with growing company.
Overview
5
5
years of professional experience
Work History
Lead Sales Associate
Abercrombie & Fitch
Fort Myers, FL
08.2021 - Current
Provided exceptional customer service to foster client loyalty and satisfaction.
Listened to customer needs and desires to identify and recommend optimal products.
Assisted customers with signing up for store loyalty programs and provided details about key benefits
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Provided exceptional services and pleasant shopping experiences to retail customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Server
Glory Days Grill
Fort Myers, FL
09.2019 - 08.2020
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.