Summary
Overview
Work History
Education
Skills
Timeline
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Xariana NIeto

Fort Myers,FL

Summary

Dynamic and decisive leader with excellent planning and problem-solving abilities. Ready to pursue new professional challenges and career advancement with growing company.

Overview

5
5
years of professional experience

Work History

Lead Sales Associate

Abercrombie & Fitch
Fort Myers, FL
08.2021 - Current
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Server

Glory Days Grill
Fort Myers, FL
09.2019 - 08.2020
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Education

Bachelor of Science - Biology

University of Central Florida
Orlando, FL
12.2021

Bachelor of Science - Clinical Psychology

University of Central Florida
Orlando, FL
12.2021

Skills

  • Engaging with Diverse Customers
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Attention to Detail
  • Customer Service
  • Excellent Written and Verbal Communication
  • Computer Proficiency and Microsoft Office
  • Reliable and Responsible
  • Detail-Oriented

Timeline

Lead Sales Associate

Abercrombie & Fitch
08.2021 - Current

Server

Glory Days Grill
09.2019 - 08.2020

Bachelor of Science - Biology

University of Central Florida

Bachelor of Science - Clinical Psychology

University of Central Florida