Summary
Overview
Work History
Education
Skills
Timeline
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Xavia Hunter

Fort Cavazos,TX

Summary

Adept at leading teams and enhancing communication systems, my tenure with the US Army as a Communications Supervisor and Information Systems Support Specialist showcases a proven track record in improving team productivity and system reliability. Expert in satellite communications and fostering a positive, collaborative environment, I've significantly boosted project completion rates and user satisfaction. Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization. IT professional with 10 years of experience developing and implementing security solutions in fast-paced environments. Skilled critical thinker with proven history of delivering exceptional risk management support.

Overview

10
10
years of professional experience

Work History

Communications Supervisor

US Army
09.2023 - Current
  • Managed smooth transition of work between shifts to minimize communications disruptions.
  • Streamlined internal communications processes to foster collaboration and improve information sharing among departments.
  • Managed a diverse team of communicators, ensuring timely completion of projects and adherence to company policies.
  • Championed employee recognition program that boosted morale resulting in higher retention rates.
  • Developed comprehensive training programs for new hires, resulting in improved performance and job satisfaction.
  • Enhanced team productivity by implementing efficient communication strategies and workflows.
  • Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.

Information Security Analyst

US Army
07.2022 - 08.2023
  • Collaborated with IT teams to ensure seamless integration of security measures into existing infrastructure.
  • Conducted internal audits to identify areas of improvement within the organization''s information security program.
  • Drafted security reports and metrics to track security performance and strategize improvements.
  • Worked with other teams to enforce security of applications and systems.

25U Signal Support Systems Specialist

US Army
10.2018 - 04.2022
  • Enhanced communication capabilities by installing and maintaining signal support systems and networks.
  • Provided technical assistance to users, optimizing the effectiveness of communication devices and systems.
  • Trained junior soldiers in proper equipment usage and maintenance, fostering a culture of competence and safety.
  • Evaluated system performance regularly to identify areas for improvement, making necessary adjustments as needed.
  • Managed preventative maintenance checks on equipment, ensuring reliability and readiness for mission-critical operations.
  • Collaborated with team members to establish effective communication networks during various training exercises and deployments.

Signal Support Specialist (25U)

US Army
12.2016 - 10.2018
  • Promoted a culture of safety within the unit, adhering to established protocols when working with high voltage equipment or hazardous materials.
  • Expanded professional knowledge base by attending advanced courses in satellite communications systems and emerging technologies.
  • Ensured uninterrupted power supply within the unit''s area of operations through installation, operation, and maintenance of generator sets.
  • Assisted in the development of signal operations plans that streamlined communication processes during critical missions.
  • Safeguarded sensitive information through diligent COMSEC account management, ensuring proper handling of classified materials and encryption devices.

Information Systems Support Specialist

US Army
11.2014 - 09.2016
  • Assisted users with password resets, account access issues, and other common helpdesk requests, improving overall user experience.
  • Improved system performance by implementing and maintaining software updates and patches.
  • Enhanced user satisfaction by providing timely technical support and troubleshooting assistance.
  • Implemented remote access solutions enabling employees to work efficiently from offsite locations.
  • Managed high levels of call flow and responded to technical support needs.
  • Created user accounts and assigned permissions.

Education

GED -

Virginia Commonwealth University
Richmond, VA
05.2012

Skills

  • Team Management
  • Quality Control Standards
  • Task Delegation
  • Signal Intelligence
  • Satellite Communications
  • Software Installation
  • Radio Frequency Knowledge
  • Global Positioning Systems
  • Motivating Teams
  • Coaching abilities
  • Friendly, Positive Attitude
  • Time Management
  • Flexible and Adaptable

Timeline

Communications Supervisor

US Army
09.2023 - Current

Information Security Analyst

US Army
07.2022 - 08.2023

25U Signal Support Systems Specialist

US Army
10.2018 - 04.2022

Signal Support Specialist (25U)

US Army
12.2016 - 10.2018

Information Systems Support Specialist

US Army
11.2014 - 09.2016

GED -

Virginia Commonwealth University
Xavia Hunter