Xavia Monroe
Jacksonville,Florida
Summary
Upbeat, customer-focused Sales Associate with six years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Jewelry Sales Associate
Glam Glitz & Bling
Jacksonville , FL
2018.01 - Current
- Greeted customers and provided excellent customer service.
- Maintained an organized and clean store environment, including dusting displays regularly.
- Advised customers on the selection of products based on their needs and preferences.
- Provided accurate information about warranties, pricing, policies.
- Resolved customer complaints in a professional manner.
- Processed customer transactions quickly and accurately.
- Developed strong rapport with customers to drive repeat business.
- Trained new employees on sales floor procedures and protocols.
- Performed opening and closing duties, including cash handling.
Education
Bachelor of Arts - Financial Services Marketing Operations
Florida State College At Jacksonville
Jacksonville, FL2025-01
Skills
- Exceptional customer service
- Inventory Management
- Payment Processing
- Cash Handling
- Product Knowledge
- Problem-solving abilities
- Professionalism
- Organization
- Adaptable and Flexible
- Reliability
Certification
- First Aid & CPR
- Food Safety
- DCF hours
Timeline
Jewelry Sales Associate
Glam Glitz & Bling
2018.01 - Current
Bachelor of Arts - Financial Services Marketing Operations
Florida State College At Jacksonville
- First Aid & CPR
- Food Safety
- DCF hours
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