Xavier Cross
Henderson,NV
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Motivated Server Assistant with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Store Manager in Training
ALLURINGCOUTUREBYRHEA
03.2021 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, and online orders.
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain a visually appealing environment.
- Issued receipts and processed refunds, credits or exchanges.
- Balanced and organized cash register by handling cash, counting change.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Supported loss prevention goals by monitoring shopper behavior.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Server Assistant
Hasalon LasVegas
12.2023 - 12.2024
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Server Assistant
Texas Roadhouse
04.2023 - 06.2024
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Greeted customers warmly to provide exceptional customer service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
Carpenter Apprentice
Carpenters Union
06.2023 - Current
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Followed established job site safety regulations and maintained safe and clean work area.
Education
Associates of Business - Business Administration And Management
College of Southern Nevada
Las Vegas, NV05.2025
High School Diploma -
Southeast Technical Career Academy
Nevada05.2023
Skills
- Customer service
- Point of sale operation (epos now)
- Cash Register Operation
- Store Merchandising
- Sales expertise
- Product promotions
- Store opening and closing
- Product Knowledge
- Collaboration
- Leadership
- Social media networking
- Responsible and Trustworthy
- Willing to Learn
Timeline
Server Assistant
Hasalon LasVegas
12.2023 - 12.2024
Carpenter Apprentice
Carpenters Union
06.2023 - Current
Server Assistant
Texas Roadhouse
04.2023 - 06.2024
Store Manager in Training
ALLURINGCOUTUREBYRHEA
03.2021 - Current
Associates of Business - Business Administration And Management
College of Southern Nevada
High School Diploma -
Southeast Technical Career Academy
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