Xavier DeCastro
Freeport,NY
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Leader
The UPS Store Inc.
Rockville Centre, New York
10.2021 - Current
- Assisted in training new employees on shift operations.
- Scheduled team members for shifts based on business needs and customer demand.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Checked orders for quality and completeness.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Assistant Manager
Family Dollar
Uniondale
07.2017 - 10.2021
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Created reports on sales trends, inventory levels, and financial data.
Production Assistant
McVicker & Higginbotham
Long Island
06.2014 - 08.2014
- Assisted in administrative duties such as copying, scanning, organizing, and filing documents
- Operated production printing machinery for various mail merge jobs
- Sorted and distributed mail
- Tracked and replenished office inventory supplies
- Assisted in various aspects of production work.
Education
Bachelor's in Business Administration -
State University of New York College At Buffalo
12.2018
High School Diploma -
Freeport High School
Freeport, NY06-2014
Skills
- Customer Service Management
- Team Collaboration and Leadership
- Complaint resolution
- Creative Problem-Solving
- Shift Scheduling
- Sales and Upselling
- Staff Training and Development
- Account Management
Certification
- Notary Public (Actively Commissioned Through 2026), 4 Years Experience.
Timeline
Shift Leader
The UPS Store Inc.
10.2021 - Current
Assistant Manager
Family Dollar
07.2017 - 10.2021
Production Assistant
McVicker & Higginbotham
06.2014 - 08.2014
Bachelor's in Business Administration -
State University of New York College At Buffalo
High School Diploma -
Freeport High School
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