Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Xavier Martinez

Xavier Martinez

San Antonio,TX

Summary

Dynamic sales professional with proven expertise in customer engagement and cash handling accuracy at OffRoadAutoPlex. Recognized for enhancing customer satisfaction and loyalty through exceptional service and strategic upselling. Adept at fostering teamwork and collaboration, consistently achieving sales targets while maintaining a welcoming store environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

OffRoadAutoPlex
08.2024 - 06.2025
  • Assisted customers in selecting off-road vehicles, ensuring personalized service and satisfaction.
  • Maintained product displays to enhance visibility and attract customer interest.
  • Processed sales transactions accurately using POS systems, improving checkout efficiency.
  • Collaborated with team members to achieve monthly sales targets through effective strategies.
  • Managed inventory levels by conducting regular stock checks and replenishing supplies as needed.
  • Developed relationships with repeat customers, fostering loyalty and promoting brand reputation.
  • Provided product knowledge and demonstrations, addressing customer inquiries effectively.
  • Participated in training sessions to improve sales techniques and enhance product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Team Leader

Jack in the Box
08.2021 - 09.2023
  • Supervised team operations, ensuring compliance with safety and health standards.
  • Trained new employees on menu items and customer service protocols.
  • Coordinated shift schedules to optimize labor efficiency and coverage.
  • Monitored inventory levels, placing orders to maintain stock availability.
  • Resolved customer complaints promptly, enhancing overall satisfaction ratings.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.

Education

Highschool -

Theodore Roosevelt Highschool
5110 Walzem Rd
2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Cash handling accuracy
  • Sales expertise
  • Product sales
  • Meeting deadlines
  • Upselling
  • Strategic planning
  • Verbal and written communication
  • Customer engagement

Timeline

Sales Associate

OffRoadAutoPlex
08.2024 - 06.2025

Team Leader

Jack in the Box
08.2021 - 09.2023

Highschool -

Theodore Roosevelt Highschool

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Xavier Martinez