Xavier Williams
Hampton,VA
Summary
Service-focused professional with a strong background in food service and customer support. Delivers quality service in fast-paced settings while upholding safety standards. Ensures accuracy in order handling and enhances guest satisfaction through effective communication and problem resolution.
Overview
10
10
years of professional experience
Work History
Customer Service Associate
Royal Farms, Two Farms
Yorktown, Virginia
05.2025 - Current
- Greeted customers and assessed needs to enhance shopping experience.
- Followed daily checklists to maintain organization in food service areas.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Informed customers about products and services to facilitate informed purchasing decisions.
- Maintained cleanliness and organization of store shelves and merchandise displays.
- Operated cash register during peak hours, ensuring quick and accurate transactions.
- Maintained knowledge of current sales promotions and new product releases.
- Prepared and served food items according to health and safety standards.
Quality Control Center Team Member
Papa John's Pizza
Anchorage, Alaska
08.2019 - 08.2023
- Operated kitchen equipment safely and efficiently during meal preparation.
- Tracked stock levels and supplies to support inventory management.
- Prepared food items according to company recipes and quality standards.
- Worked with team members to enhance overall productivity and workflow.
- Checked expiration dates on food items to ensure freshness and quality.
- Followed health and safety protocols to maintain a safe working environment.
- Maintained a clean and organized work area throughout shift.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Crew Member/Cashier
Taco Bell
Anchorage, Alaska
11.2015 - 04.2016
- Delivered exceptional customer service, fostering a welcoming environment for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Managed inventory by restocking shelves promptly, ensuring product availability throughout shifts.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Supported management with various tasks, streamlining operations and improving overall workflow.
Education
High School Diploma -
Bartlett High School
Anchorage, AK05-2016
Skills
- Customer service
- Client relations
- Problem solving
- Conflict resolution
- Communication skills
- Team collaboration
- Time management
- Attention to detail
- Organizational skills
- Complaint escalation
- CRM proficiency
- CRM software
- Inventory management
- Food safety
- Product knowledge
- Quality assurance
- Positive and professional
- Espresso preparation
- Coffee grinding
- Beverage preparation
Timeline
Customer Service Associate
Royal Farms, Two Farms
05.2025 - Current
Quality Control Center Team Member
Papa John's Pizza
08.2019 - 08.2023
Crew Member/Cashier
Taco Bell
11.2015 - 04.2016
High School Diploma -
Bartlett High School