Xeng Lor
Holcombe,WI
Summary
Executed independent tasks while adhering to instructions, delivering efficient service to enhance customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Damage protection specialist
Vannguard utilities partner inc
DeForest, WI, US
04.2024 - 01.2025
- Received and processed work orders from diggers hotline to accurately locate underground utility lines.
- Utilized specialized equipment to mark and flag the location of underground utility lines, including electrical power lines, gas lines, fiber optics, and copper lines, to prevent excavation damage.
- Ensured compliance with safety regulations and company procedures to protect underground infrastructure.
Damage protection specialist
Vannguard utilities partner inc
DeForest, WI, US
04.2024 - 01.2025
- Received and processed work orders from diggers hotline to accurately locate underground utility lines.
- Utilized specialized equipment to mark and flag the location of underground utility lines, including electrical power lines, gas lines, fiber optics, and copper lines, to prevent excavation damage.
- Ensured compliance with safety regulations and company procedures to protect underground infrastructure.
Field technician
Mastec
Wausau, WI, US
01.2023 - 02.2024
- Installed DirecTV satellite dishes for customers, ensuring proper setup and functionality.
- Provided on-site service and troubleshooting for DirecTV customers, resolving technical issues and ensuring customer satisfaction.
- Maintained a clean and organized work area and provided excellent customer service.
Field technician
Mastec
Wausau, WI, US
01.2023 - 02.2024
- Installed DirecTV satellite dishes for customers, ensuring proper setup and functionality.
- Provided on-site service and troubleshooting for DirecTV customers, resolving technical issues and ensuring customer satisfaction.
- Maintained a clean and organized work area and provided excellent customer service.
Route sales representative
Yelloh
Wausau, WI, US
01.2022 - 06.2023
- Managed daily delivery routes, ensuring timely and accurate delivery of customer orders.
- Provided exceptional customer service, addressing customer inquiries and resolving delivery issues.
- Maintained a safe driving record and adhered to all traffic laws and company regulations.
Route sales representative
Yelloh
Wausau, WI, US
01.2022 - 06.2023
- Managed daily delivery routes, ensuring timely and accurate delivery of customer orders.
- Provided exceptional customer service, addressing customer inquiries and resolving delivery issues.
- Maintained a safe driving record and adhered to all traffic laws and company regulations.
Instacart Shopper/Driver
Instacart
Wausau, WI, US
01.2021 - 01.2022
- Shopped for and delivered groceries and other items to Instacart customers, ensuring order accuracy and timely delivery.
- Communicated effectively with customers to confirm orders and address any special requests.
- Managed time effectively to fulfill multiple orders within delivery windows.
Instacart Shopper/Driver
Instacart
Wausau, WI, US
01.2021 - 01.2022
- Shopped for and delivered groceries and other items to Instacart customers, ensuring order accuracy and timely delivery.
- Communicated effectively with customers to confirm orders and address any special requests.
- Managed time effectively to fulfill multiple orders within delivery windows.
Education
General Studies - Some college
Northcentral Technical College
Wausau, WISkills
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Executed network installation projects to enhance connectivity and operational efficiency
- Assisted in managing telecommunications projects to meet client needs Supported teams in troubleshooting and resolving technical issues Contributed to the implementation of new communication systems
- Operated power tools to assist in various construction tasks Supported team members in maintaining equipment for optimal performance Contributed to project completion by utilizing tools effectively
- Assisted in the installation and maintenance of cabling systems Supported team members in troubleshooting connectivity issues Contributed to the organization of cabling infrastructure for optimal performance
- Executed maintenance and repair tasks on various equipment to ensure optimal functionality
- Assisted in field service operations by providing technical support to clients Collaborated with team members to troubleshoot equipment issues Contributed to maintaining high customer satisfaction through effective communication
- Assisted team members in navigating organizational structures to achieve career advancement goals Supported colleagues in identifying opportunities for skill development and professional growth Facilitated discussions on best practices for climbing the corporate ladder
- Utilized hand tools to assist in various tasks Supported team members in completing projects efficiently Maintained tools to ensure readiness for use
- Situational awareness
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Availability: Anywhere
- Visa Status: Authorized to work in the US for any employer
Additional Information
Proficient in the use of locating equipment and techniques to accurately mark underground utilities., Experienced in providing excellent service, resolving issues, and building customer rapport., Skilled in installing and troubleshooting technical equipment (e.g., satellite dishes)., Safe driving practices, route management, and timely delivery of goods., Clear and effective verbal and written communication skills., Ability to prioritize tasks, manage time effectively, and meet deadlines., Accurate order fulfillment, precise locating of utilities, and careful handling of equipment.
Timeline
Damage protection specialist
Vannguard utilities partner inc
04.2024 - 01.2025
Damage protection specialist
Vannguard utilities partner inc
04.2024 - 01.2025
Field technician
Mastec
01.2023 - 02.2024
Field technician
Mastec
01.2023 - 02.2024
Route sales representative
Yelloh
01.2022 - 06.2023
Route sales representative
Yelloh
01.2022 - 06.2023
Instacart Shopper/Driver
Instacart
01.2021 - 01.2022
Instacart Shopper/Driver
Instacart
01.2021 - 01.2022
General Studies - Some college
Northcentral Technical College