Ximena Islas
Conroe,TX
Summary
Reliable worker with background in retail and customer service environments. Known for maintaining speed, accuracy, and courtesy under pressure. Strengths include cash handling, operating POS systems, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
4
4
years of professional experience
Work History
Cashier
Super Gallo Mercado
Jacksonville, Texas
08.2025 - 11.2025
- Assisted in maintaining organized promotional merchandise displays to attract customer interest.
- Maintained cleanliness and orderliness of checkout area to promote a welcoming environment.
- Issued receipts, refunds, credits, or change due to customers.
- Processed customer transactions quickly and accurately to enhance the overall shopping experience.
Shift Lead
Hippo Burgers
Conroe, Texas
05.2025 - 08.2025
- Managed shift operations to ensure smooth workflow and efficient service delivery.
- Trained new staff on operational procedures and customer service protocols.
- Supervised team members to maintain high standards of food safety and hygiene.
- Performed administrative tasks including filing documents, data entry.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
Front of House Employee
P'Terrys
Spring, Texas
04.2025 - 05.2025
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Engaged with customers to create a welcoming atmosphere, encouraging repeat visits.
- Prepared drinks upon request according to recipes and standards set by management.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Crew Member
McDonald's
Spring, Texas
04.2022 - 03.2025
- Performed cashier duties such as taking orders, collecting payments, and providing change.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Organized dining room tables with condiments, napkins, and other necessities before seating guests.
- Multi-tasking between taking orders and collaborating with my team
Education
High School Diploma -
Klein Cain High School
Spring, TX05-2025
Skills
- Customer service
- Cash handling
- Conflict resolution
- Food safety compliance
- Reliable multitasking capabilities
- Teamwork and communication
Languages
Spanish
Professional
Timeline
Cashier
Super Gallo Mercado
08.2025 - 11.2025
Shift Lead
Hippo Burgers
05.2025 - 08.2025
Front of House Employee
P'Terrys
04.2025 - 05.2025
Crew Member
McDonald's
04.2022 - 03.2025
High School Diploma -
Klein Cain High School