Xialyn Soliman
Lahaina,HI
Summary
Service Coordinator at ABC with a proven track record in enhancing customer satisfaction and retention. Skilled in effective communication and solving the problem calmly, I excelled in mentoring staff and optimizing inventory management. My adaptability and teamwork contributed to a seamless shopping experience of the customers, ensuring them to left with a smile and their needs met.
Overview
2
2
years of professional experience
Work History
Service Coordinator
ABC
Lahaina, HI
07.2024 - Current
- Assisted in resolving customer inquiries and complaints, ensuring satisfaction and retention.
- Coordinated with vendors and suppliers to maintain optimal inventory levels of supplies, and merchandise products required for services rendered.
- Doing voids and refunds when the associates needed.
- Greeted customers with a smile and sharing the spirit of Aloha.
- Handled all merchandise with care and packed customer bags neatly.
- Mentored new employees and junior cashiers.
- Took an extra shifts based on the needs of the store.
- Prevented long awaits by quickly responding to the service and carefully ringing up items, adding to the hassle-free and the satisfaction of the customers.
Education
High School Diploma - STEM (Science,Technology,Engineering,Mathematics)
La Consolacion Collge of Rinconada Iriga Campus
Iriga City, Philippines05.2021
Skills
Effective communication
Upselling
Active listening
Adaptability
Teamwork
Problem solving
Self control
Timeline
Service Coordinator
ABC
07.2024 - Current
High School Diploma - STEM (Science,Technology,Engineering,Mathematics)
La Consolacion Collge of Rinconada Iriga Campus