Xikun Gao
Las Vegas,NV
Summary
Versatile and detail-oriented professional with 5+ years of experience in hospitality, customer service, and team operations, supported by a Bachelor of Science in Evolution, Ecology, and Biodiversity. Demonstrated ability to excel in fast-paced environments, solve problems under pressure, and maintain high standards of professionalism. Academic research and laboratory experience developed strong analytical, organizational, and data documentation skills. Bilingual in English and Chinese with a reputation for adaptability, reliability, and continuous learning.
Overview
8
8
years of professional experience
Work History
Server
Ohjah Japanese Steakhouse
Las Vegas, USA
03.2025 - Current
- Deliver exceptional customer service in a high-volume dining environment.
- Manage multiple priorities while maintaining accuracy, professionalism, and efficiency.
- Coordinate with kitchen and service teams to ensure smooth daily operations.
- Resolve guest concerns promptly to support positive dining experiences.
Lead Server
Nami Japanese Cuisine
Fresno, USA
06.2023 - 03.2025
- Supported front-of-house operations during peak service periods.
- Assisted with onboarding and training new employees.
- Maintained service quality standards and customer satisfaction.
- Served as a communication liaison between guests, servers, and kitchen staff.
Sushi Helper / Line Cook
G Street Bar and Grill
Grants Pass, USA
06.2021 - 04.2023
- Prepared food according to quality and sanitation standards.
- Worked effectively in time-sensitive, fast-paced kitchen environments.
- Collaborated with team members to meet service and production goals.
- Maintained organized workstations and inventory readiness.
Server
Nozawa Sushi and Teppanyaki
Avon, USA
06.2020 - 05.2021
- Provided attentive customer service in a busy restaurant setting.
- Accurately processed orders and coordinated with kitchen staff.
- Developed strong multitasking, communication, and customer-relations skills.
Research Intern
University of California, Davis
Davis, USA
08.2018 - 09.2018
- Assisted laboratory research on larval migration behavior of marine organisms, enhancing understanding of species movement patterns.
- Collected and organized scientific data per research protocols, ensuring accuracy for ongoing studies.
- Managed laboratory specimens and equipment to ensure proper storage and functionality.
- Provided data for presentation at Western Society of Naturalists, contributing to broader scientific discussions.
Education
Bachelor of Science (B.S.) - Evolution, Ecology, and Biodiversity
University of California, Davis
Skills
- Customer service
- Team leadership
- Training and onboarding
- Problem solving
- Administrative support
- Food safety
- Data documentation
- Microsoft Office
- Bilingual communication
- Data collection and documentation
- Laboratory procedures
Additional Information
Authorized to work in the United States for any employer, Valid Driver's License, English and Chinese (Bilingual)
Timeline
Server
Ohjah Japanese Steakhouse
03.2025 - Current
Lead Server
Nami Japanese Cuisine
06.2023 - 03.2025
Sushi Helper / Line Cook
G Street Bar and Grill
06.2021 - 04.2023
Server
Nozawa Sushi and Teppanyaki
06.2020 - 05.2021
Research Intern
University of California, Davis
08.2018 - 09.2018
Bachelor of Science (B.S.) - Evolution, Ecology, and Biodiversity
University of California, Davis