Ximara Lewis
Portland,OR
Summary
Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
8
8
years of professional experience
Work History
Dietary Aide
Prestige Senior Living
10.2023 - 02.2024
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Monitored food quality and freshness throughout day.
Dotty's
Lottery Attendant
07.2023 - 09.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
Hostess /Lead Dietary Aide
Marquis Companies
01.2020 - 03.2022
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Accommodated special seating requests for guests to enhance satisfaction.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Cashier
Mcdonalds, PDI FOODS
01.2018 - 02.2019
- Handled cash with high accuracy and took care to check bills for fraud.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Identified and resolved discrepancies and errors in customer accounts.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Burger King
08.2016 - 01.2018
- Set up new sales displays each week with fresh merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
High School Diploma -
David Douglas High School
Portland, OR06.2018
Skills
- OSHA Compliance
- Portion Control
- Meal Preparation
- Verbal Communication
- Sanitization
- Food Production
- Safe Food Handling
- Patient Communication
- Customer Assistance
- Coin and Currency Counting
- Conflict Resolution
- Cash Handling
- Cooperative Attitude
- Social Perceptiveness
Timeline
Dietary Aide
Prestige Senior Living
10.2023 - 02.2024
Dotty's
Lottery Attendant
07.2023 - 09.2023
Hostess /Lead Dietary Aide
Marquis Companies
01.2020 - 03.2022
Cashier
Mcdonalds, PDI FOODS
01.2018 - 02.2019
Cashier
Burger King
08.2016 - 01.2018
High School Diploma -
David Douglas High School
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