Ximena Escareno
Posen,IL
Summary
Highly-motivated employee with exceptional customer service skills. desire to take on new challenges and make a difference in a new work environment. Strong work ethic, adaptability, and exceptional interpersonal skills. Able to quickly master new skills and great time management.
Overview
2
2
years of professional experience
Work History
Front End Supervisor
Ross Dress for Less
Orland Park, IL
06.2023 - Current
- Resolved customer complaints promptly and efficiently.
- Processed payments, cashiering duties and credit card transactions accurately.
- Gave breaks and lunches to employees on shift, according to business needs
- maintained a safe and clean environment at check out
- processed jewelry and organized merchandise based on store plan
- Conducted regular performance evaluations of front end personnel.
- Trained new employees in customer service techniques and store policies.
Education
High School Diploma -
Bremen High School
Midlothian, IL05-2023
Skills
- Cash handling
- Staff supervision
- Training and mentoring
- Fluent in spanish and english
- Problem-solving skills
- Customer service
- Time management
Languages
Spanish
Native/ Bilingual
Accomplishments
- Employee of the months 3 times in a row
- learned management skills to help the store
Timeline
Front End Supervisor
Ross Dress for Less
06.2023 - Current
High School Diploma -
Bremen High School
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