Hi, I’m
Ximena Garcia
Chicago
Summary
Proven adeptness in customer service and Microsoft Office, honed at Hm Day Spa West Loop, where I enhanced the visitor experience through efficient scheduling and a welcoming demeanor. Expertly balanced cash handling and administrative tasks, significantly improving front desk operations and client satisfaction.
Overview
1
year of professional experience
Work History
Hm Day Spa West Loop
Front Desk Receptionist
2023.04 - 2024.05 (1 year & 1 month)
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
Education
Eric Solorio Academy High School , Chicago, IL
High School Diploma
06.2020
University Overview
- Awarded 2018 Junior Recreational Player of the Year
- Awarded 2019 Most Improved Tennis Player
- Honor Roll 1st Quarter November 14th, 2016
- Honor Roll 1st Quarter February 12th, 2019
- Completed AP course in Human Geography
- Completed AP course in English Literature and Composition
- Completed AP course in Spanish Language and Culture
- Extracurricular Activities: ASM Tennis/ASM Graphic Design/ ASM Theatre
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Scheduling appointments
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Hm Day Spa West Loop
2023.04 - 2024.05 (1 year & 1 month)
Eric Solorio Academy High School
High School Diploma
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