Ximena Leal
Oklahoma City,OK
Summary
Dedicated professional with strong customer service skills, known for patience and empathy. Committed to delivering exceptional experiences and training new staff to enhance service quality.
Overview
4
4
years of professional experience
Work History
Cashier
Lorena Diaz
Oklahoma City, OK
11.2023 - 03.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Maintained accurate cash drawer, ensuring discrepancies were addressed promptly.
- Assisted in training new staff on register operations and customer interaction protocols.
Waitress
Lorena Diaz
Oklahoma City, OK
11.2023 - 03.2026
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Assisted in training new staff on menu knowledge and service protocols.
Busser
Lorena Diaz
Oklahoma City, OK
12.2021 - 11.2023
- Cleaned and organized dining areas to enhance guest experience and maintain hygiene standards.
- Assisted servers by promptly removing used dishes and utensils for efficient service flow.
- Prepared dining spaces before events, ensuring proper table settings and ambiance.
- Collaborated with kitchen staff to manage inventory and restock supplies as needed.
Education
High School Diploma -
Putnam City High School
Oklahoma City, OKSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Lorena Diaz
11.2023 - 03.2026
Waitress
Lorena Diaz
11.2023 - 03.2026
Busser
Lorena Diaz
12.2021 - 11.2023
High School Diploma -
Putnam City High School