Ximena Parada
Woodside
Summary
Reliable sales associate with a proven track record at Famous Footwear, excelling in customer service and retail operations. Skilled in building customer relationships and managing cash transactions accurately. Recognized for maintaining a welcoming atmosphere and effectively multitasking in high-pressure environments, ensuring a positive shopping experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
Famous Footwear
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Barista/Sales Associate
3rd Floor Brooklyn
06.2021 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts - Psychology
Queens College
Flushing, NY05-2026
Robert F Wagner SSAT
47-07 30th Pl, Long Island City, NY 1110106-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Retail store operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Famous Footwear
11.2023 - Current
Barista/Sales Associate
3rd Floor Brooklyn
06.2021 - 10.2023
Bachelor of Arts - Psychology
Queens College
Robert F Wagner SSAT
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