Ximena Soto
Fort Worth,TX
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
JPS Hospital
Fort Worth, Texas
10.2024 - Current
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Medical Assistant/Certified Phlebotomist
Oak Street Health
Fort Worth, Texas
12.2020 - 10.2024
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Scheduler
Cook Children's Health Plan System
11.2017 - 02.2018
- Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
- Reduced no-show rates by consistently following up with clients prior to their scheduled appointments.
- Increased appointment scheduling efficiency by implementing user-friendly software systems.
Medical Assistant
DHAT
11.2016 - 01.2017
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Verified patient insurance coverage and collected required co-payments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Phlebotomy Certification -
Texas School of Phlebotomy
Fort Worth, TX2020
Medical Assistant - Medical Assisting
Everest College
Fort Worth, TX2016
GED -
Tarrant County College District
Fort Worth, TX2015
Skills
- Patient-focused care
- Medical Terminology
- Patient Scheduling
- Inventory Management
- Phlebotomy
- Vital signs and examinations
- Simple dressings
- Restocking lab supplies
- Electronic medical records
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
JPS Hospital
10.2024 - Current
Medical Assistant/Certified Phlebotomist
Oak Street Health
12.2020 - 10.2024
Scheduler
Cook Children's Health Plan System
11.2017 - 02.2018
Medical Assistant
DHAT
11.2016 - 01.2017
Phlebotomy Certification -
Texas School of Phlebotomy
Medical Assistant - Medical Assisting
Everest College
GED -
Tarrant County College District