Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ximena Silva-Madrigal

Federal Way,WA

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education

Work History

Customer service sales associate

GNC Live Well
Federal Way, WA
12.2023 - 07.2025
  • Helped customers find specific products, answered questions, and offered product advice.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.

Claims Adjuster

GEICO, Government Employees Insurance
Renton, Washington
09.2022 - 10.2023
  • Reviewed insurance claims for accuracy and completeness
  • Investigated claims by gathering and analyzing relevant documents
  • Communicated with policy holders to clarify coverage details

Sales Manager

DSW Shoe Warehouse
Federal Way
12.2021 - 12.2023
  • Led team in achieving sales targets and enhancing customer satisfaction.
  • Trained and mentored staff on product knowledge and customer engagement strategies.
  • Developed promotional strategies to increase foot traffic and boost store visibility.

Education

Todd Beamer
Federal Way, WA

Skills

  • Product knowledge
  • Customer relationship management
  • Sales forecasting
  • Visual merchandising
  • Exceptional customer service
  • Bilingual communication

Timeline

Customer service sales associate

GNC Live Well
12.2023 - 07.2025

Claims Adjuster

GEICO, Government Employees Insurance
09.2022 - 10.2023

Sales Manager

DSW Shoe Warehouse
12.2021 - 12.2023

Todd Beamer

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