Ximena I. Avila
El Paso
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Cashier
Gallego's
EL PASO
09.2025 - Current
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash, credit, and gift card payments accurately and securely.
- Followed company policies for cash handling and loss prevention procedures effectively.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed sales transactions to prevent long customer wait times.
Customer Service Representative
Starr Western Wear Store
El Paso
03.2022 - 07.2025
- Assisted customers with product selection and inquiries.
- Resolved customer complaints through effective communication and problem-solving.
- Maintained store cleanliness and organized merchandise displays.
- Educated customers about promotions and loyalty programs.
- Collaborated with team members to enhance customer service experiences.
- Managed inventory levels and restocked shelves as needed.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Education
Some College (No Degree) - Business Administration
UACJ
Cd Juarez, ChihuahuaSkills
- Cash handling
- Point of sale operations
- Transaction processing
- Inventory management
- Loss prevention
- Customer service
- Data entry
- Customer assistance
- Excel
- Microsoft
- outlook
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
Gallego's
09.2025 - Current
Customer Service Representative
Starr Western Wear Store
03.2022 - 07.2025
Some College (No Degree) - Business Administration
UACJ