Xin Bi
Oakland Gardens,NY
Summary
Dynamic sales professional with a proven track record at northernfood i/e inc, excelling in customer service and sales strategy. Expert in visual merchandising and market analysis, I effectively resolved customer complaints and enhanced product placement, driving significant sales growth. Committed to delivering exceptional service and optimizing inventory management for maximum impact.
Overview
3
3
years of professional experience
Work History
Salesperson
northernfood i/e inc
New York, NY
12.2023 - Current
- Resolved customer complaints promptly and efficiently.
- Placing the company's flagship product in a strong shelf position in the supermarket will allow customers to obtain it more easily.
- The company’s promotional products should be placed in prominent locations in the supermarket, and marketed for promotion.
- The company's new products need to be put on supermarket shelves, and strive for good shelf positions.
- Develop sales plans based on customers in different regions of the United States.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Customer Service
Weee!
New York, NY
05.2023 - 12.2025
- Handle customer complaints.
- Greeted customers and provided customer service assistance.
- Resolve customer return issues.
- Deliver orders to customers.
- Provided excellent customer service at all times.
Education
Taiping Methodist Church Discipleship Training
Taiping Methodist Church, Malaysia
Taiping, Malaysia04-2020
Operational Cost Control Training
Star Training Institute
China, Beijing09-2010
Excellent Customer Service Skills
Ali Training Institution
China Hangzhou04-2007
Team Management And Execution
Focus On Enterprise Development Training Instituti
China Beijing01-2005
Popularize The Law For All
Hebei Law School
China Hebei09-2004
Skills
- Customer service
- Sales strategy
- Visual merchandising
- Inventory management
- Order processing
- Market analysis
Timeline
Salesperson
northernfood i/e inc
12.2023 - Current
Customer Service
Weee!
05.2023 - 12.2025
Taiping Methodist Church Discipleship Training
Taiping Methodist Church, Malaysia
Operational Cost Control Training
Star Training Institute
Excellent Customer Service Skills
Ali Training Institution
Team Management And Execution
Focus On Enterprise Development Training Instituti
Popularize The Law For All
Hebei Law School
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