Xochitl Arvizu
North Las Vegas,NV
Summary
Approachable professional offers strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality and providing the highest level of customer service.
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Rancho Bernardo Inn
San Diego , CA
07.2007 - 12.2009
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Resolved customer complaints promptly and courteously.
- Inputted guest information into computer system accurately and securely.
Front Desk Coordinator
Escondido Workout
Escondido , CA
02.2003 - 07.2007
- Provided excellent customer service by responding promptly to guest requests and resolving issues quickly and efficiently.
- Performed administrative tasks such as filing documents, preparing reports, and updating databases.
- Provided support to other departments within the organization as needed.
Model
AM Productions, INC
San Diego , CA
02.2004 - 07.2006
- Attended photoshoots and modeled garments for catalogues, magazines, websites, and other print media.
- Traveled to different locations for photoshoots when required.
- Worked closely with art directors to ensure that the vision of the brand was accurately portrayed through modeling.
Education
Associate of Arts - Tourism And Travel Management
Travel University
San Diego, CA07-2002
Some College (No Degree) - Computer and Information Sciences
Cuyamaca College
El Cajon, CASkills
- Fluent in Spanish
- Corporate Branding
- Sales expertise
- Customer Service
- Front Office Support
- Registration
- Hospitality services
- Guest accommodations
Timeline
Front Desk Agent
Rancho Bernardo Inn
07.2007 - 12.2009
Model
AM Productions, INC
02.2004 - 07.2006
Front Desk Coordinator
Escondido Workout
02.2003 - 07.2007
Associate of Arts - Tourism And Travel Management
Travel University
Some College (No Degree) - Computer and Information Sciences
Cuyamaca College
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