Xuanmy Tang
San Jose,CA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
Work History
Shift Leader
Panda Express Restaurant Group
Milpitas, CA
10.2020 - 01.2024
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Coached team members to increase productivity and reduce workplace accidents.
- Managed daily workflow and scheduled staff for adequate coverage.
- Worked closely with human resources to support employee management and organizational planning.
Sever and Cook
Boiling Point Usa
Cupertino, CA
04.2019 - 10.2020
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Education
High School Diploma -
VA School
Viet Nam 05.2015
Bachelor of Arts -
De Anza College
Cupertino, CASkills
- Interpersonal Relations
- Shift Paperwork Completion
- Shift Scheduling
- Security Procedures Adherence
- Flexible Schedule
Timeline
Shift Leader
Panda Express Restaurant Group
10.2020 - 01.2024
Sever and Cook
Boiling Point Usa
04.2019 - 10.2020
High School Diploma -
VA School
Bachelor of Arts -
De Anza College
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