Summary
Overview
Work History
Education
Skills
Timeline
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Christian Koopman

South Lyon

Summary

Dynamic E-Commerce professional with a proven track record at Kroger, excelling in multitasking and customer satisfaction. Demonstrated expertise in database management and telephone etiquette, enhancing service quality and efficiency. Recognized for swiftly addressing inquiries and contributing to team success through effective communication and quality control.

Overview

6
6
years of professional experience

Work History

E-Commerce / Pick Up Clerk

Kroger
06.2023 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Facilities Team Member

Oakpointe Church, Novi
10.2019 - 05.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

No Degree - Computer Science

Schoolcraft College
Livonia, MI
12-2025

High School Diploma -

Flex Tech High School
Farmington Hills, MI
06-2022

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Database management
  • Quality control
  • Multitasking
  • Information security

Timeline

E-Commerce / Pick Up Clerk

Kroger
06.2023 - Current

Facilities Team Member

Oakpointe Church, Novi
10.2019 - 05.2020

No Degree - Computer Science

Schoolcraft College

High School Diploma -

Flex Tech High School
Christian Koopman