YAAJA DRAPER
Arlington,TX
Summary
Results-driven Senior Leasing Consultant with expertise in lease administration and tenant relations. Increased occupancy through strategic marketing and community engagement. Negotiated resolutions that elevated tenant satisfaction and retention. Proficient in CRM software and market analysis, facilitating leasing success in competitive markets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Leasing Consultant
EXP Realty LLC
Dallas, Texas
04.2023 - 03.2026
- Oversaw leasing process for residential properties, enhancing tenant satisfaction across diverse communities.
- Guided clients through property tours and addressed inquiries, promoting informed decision-making.
- Maintained accurate records of tenant applications and lease agreements.
- Streamlined move-in and move-out procedures for residents, ensuring smooth transitions and minimizing disruptions.
- Developed strong relationships with potential tenants through effective communication.
- Conducted market research to stay informed on local rental trends.
- Collaborated with maintenance teams to address tenant concerns promptly.
- Organized community events to foster resident engagement and satisfaction.
Leasing Consultant
William Davis Realty
06.2015 - 04.2023
- Managed leasing process for residential properties in diverse communities.
- Facilitated property tours for clients, addressing inquiries to inform leasing decisions.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Performed background checks on applicants to ensure tenant suitability.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Created targeted marketing strategies to boost leasing activity in community.
- Greeted potential tenants and provided information about the property.
Senior Leasing Consultant
Eminent Realty Group LLC
01.2012 - 06.2015
- Cultivated strong relationships with prospective tenants and property owners, enhancing trust and facilitating smoother leasing transactions.
- Streamlined leasing processes for residential and commercial properties, improving turnaround times and tenant satisfaction.
- Managed lease agreements and ensured compliance with regulations.
- Delivered exceptional customer service by promptly addressing tenant inquiries, fostering positive tenant experiences and retention.
- Assisted in tenant screening, evaluating applications and credit histories.
- Advised prospective tenants on the terms of leases, rental rates, security deposits, and other related information.
- Collaborated with marketing teams to promote available properties effectively.
- Trained junior staff on leasing procedures and best practices.
- Attended regular meetings with other Leasing Consultants to discuss strategies for increasing occupancy rates.
Education
Bachelor of Science - Business Management & Organizational Leadership
Texas A&M University
Commerce, TXAssociate of Science - Business Management & Leadership
Collin College
Plano, TXSkills
- Lease administration
- Leasing strategies
- Property management software
- Market analysis
- Property marketing
- Negotiation skills
- Customer engagement
- Community building
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
- Effective communication
Affiliations
- Henry County Rotary Club
Certification
• Notary Public, Texas
Skills
- Property management knowledge
- Community Engagement
- Relationship Building
- Maintenance Requests
- Administrative Support
- Application verification
- Property tour coordination
- Corporate policies and procedures
Timeline
Leasing Consultant
EXP Realty LLC
04.2023 - 03.2026
Leasing Consultant
William Davis Realty
06.2015 - 04.2023
Senior Leasing Consultant
Eminent Realty Group LLC
01.2012 - 06.2015
Bachelor of Science - Business Management & Organizational Leadership
Texas A&M University
Associate of Science - Business Management & Leadership
Collin College