Yacine Diale Thiam
Cincinnati,OH
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Customer Service Sales Representative
Rapidos senegal
, OH
03.2022 - 11.2023
- Maintained product displays to ensure an organized and inviting shopping environment.
- Developed strategies for improving the customer experience.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Collaborated with other departments to ensure efficient resolution of customer problems.
- Conducted market research to identify selling possibilities and evaluate customer needs.
Customer Service Sales Representative
Rapidos senegal
Cincinnati, OH
03.2022 - 11.2023
Education
Licence - Business Administration
Esup Dakar Senegal
Sacre Coeur Lll12-2023
Skills
- Product knowledge
- Customer relationship management
- Customer engagement
- Active listening
- E-commerce support
- Appointment scheduling
- Cold calling
Timeline
Customer Service Sales Representative
Rapidos senegal
03.2022 - 11.2023
Customer Service Sales Representative
Rapidos senegal
03.2022 - 11.2023
Licence - Business Administration
Esup Dakar Senegal