Yackxon Rodriguez
KISSIMMEE,FL
Summary
Hardworking Server experienced in building relationships and managing time effectively in fast-paced restaurant environments. Delivered exceptional service by accurately handling tables of all sizes and meeting customer needs, driving satisfaction and fostering loyalty. Demonstrated expertise in POS system operations and food safety regulations while efficiently balancing server loads and prioritizing tasks to enhance positive dining experiences.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Server
Universal Orlando Resorts
Orlando, Florida
05.2025 - Current
- Provided friendly and efficient service to guests in themed dining environments.
- Took and processed food and beverage orders accurately and promptly.
- Facilitated guest interactions to enhance their dining experience. to enhance their experience and address any concerns.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted menu items to elevate guest dining experiences and increase sales.
- Supported team members during peak dining periods to maintain efficient operations.
- Collaborated with kitchen staff to ensure timely preparation of orders.
- Maintained cleanliness and organization of dining area for guest satisfaction.
- Followed safety and hygiene guidelines consistently throughout shifts.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Phlebotomist
Orlando Health
Cocoa, Florida
01.2024 - 04.2025
- Collected blood samples from patients using proper techniques.
- Performed venipuncture and other blood collection procedures according to established standards.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Prepared and labeled specimens for laboratory analysis and testing.
- Maintained accurate records of patient information and sample details.
- Verified patient information prior to specimen collection.
- Ensured compliance with safety and infection control protocols.
- Maintained a clean, safe, and organized work environment.
- Coordinated with healthcare teams to ensure efficient workflow in the lab.
- Assisted in training new staff on phlebotomy procedures and equipment.
- Communicated effectively with patients to ease concerns during procedures.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Managed inventory of supplies and reported shortages to supervisors.
- Adhered to HIPAA guidelines regarding patient privacy.
Education
Julia Añez Gabaladon
VenezuelaSkills
- POS operation
- Order processing
- Bill computation
- Food safety
- Inventory management
- Customer relationship management
- Exceptional customer service
- Effective communication
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Staff training
- Service quality management
- Blood collection
Languages
Spanish
Professional
English
Professional
French
Elementary
Timeline
Server
Universal Orlando Resorts
05.2025 - Current
Phlebotomist
Orlando Health
01.2024 - 04.2025
Julia Añez Gabaladon