Detail-oriented individual with a background in customer service and patient care. Known for strong problem-solving skills and a commitment to maintaining high standards in service delivery.
Overview
2
2
years of professional experience
3
3
Certification
Work History
Server
Kaye's By the River
Newland, North Carolina
07.2024 - Current
Delivered exceptional customer service to improve guest satisfaction and dining experiences.
Provided exceptional service to high volume of daily customers.
Managed food and beverage orders to ensure timely and accurate service.
Collaborated with kitchen staff to ensure timely meal delivery.
Operated POS terminals to input orders, split bills, and calculate totals.
Addressed customer inquiries and resolved issues effectively.
Maintained cleanliness and organization of dining and service areas.
Trained new servers on restaurant procedures to ensure consistent service quality.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
MO's Sweets
Boone, North Carolina
08.2025 - 12.2025
Greeted customers, answered questions, and recommended specials to enhance dining experience and drive sales.
Inspected food before serving to ensure quality and compliance with health standards.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Kept kitchen clean and organized to support smooth operations.
Created customized pastries and sweets to fulfill customer orders.
Intern
ACHS CTE Health Science Internship
Newland, North Carolina
08.2024 - 12.2024
Supported healthcare professionals in patient care and documentation to enhance workflow efficiency.
Shadowed diverse health science roles to understand operational dynamics and best practices.
Observed patient interactions to identify effective communication techniques and care strategies.
Cashier
Mi Tienda San Francisco
Banner Elk, North Carolina
02.2024 - 07.2024
Handled cash, credit, and debit transactions with precision during peak hours, ensuring seamless service.
Operated cash register, processing customer transactions with accuracy and speed.
Maintained organized and clean checkout area, enhancing customer experience.
Facilitated money order and international transfer transactions, ensuring compliance with regulations.