Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Yadhira Leon-Pahuamba

Yadhira Leon-Pahuamba

Student
Boone,NC

Summary

Detail-oriented individual with a background in customer service and patient care. Known for strong problem-solving skills and a commitment to maintaining high standards in service delivery.

Overview

2
2
years of professional experience
3
3
Certification

Work History

Server

Kaye's By the River
Newland, North Carolina
07.2024 - Current
  • Delivered exceptional customer service to improve guest satisfaction and dining experiences.
  • Provided exceptional service to high volume of daily customers.
  • Managed food and beverage orders to ensure timely and accurate service.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Addressed customer inquiries and resolved issues effectively.
  • Maintained cleanliness and organization of dining and service areas.
  • Trained new servers on restaurant procedures to ensure consistent service quality.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

MO's Sweets
Boone, North Carolina
08.2025 - 12.2025
  • Greeted customers, answered questions, and recommended specials to enhance dining experience and drive sales.
  • Inspected food before serving to ensure quality and compliance with health standards.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Kept kitchen clean and organized to support smooth operations.
  • Created customized pastries and sweets to fulfill customer orders.

Intern

ACHS CTE Health Science Internship
Newland, North Carolina
08.2024 - 12.2024
  • Supported healthcare professionals in patient care and documentation to enhance workflow efficiency.
  • Shadowed diverse health science roles to understand operational dynamics and best practices.
  • Observed patient interactions to identify effective communication techniques and care strategies.

Cashier

Mi Tienda San Francisco
Banner Elk, North Carolina
02.2024 - 07.2024
  • Handled cash, credit, and debit transactions with precision during peak hours, ensuring seamless service.
  • Operated cash register, processing customer transactions with accuracy and speed.
  • Maintained organized and clean checkout area, enhancing customer experience.
  • Facilitated money order and international transfer transactions, ensuring compliance with regulations.

Education

Nursing

Appalachian State University
Boone, NC
05-2029

High School Diploma -

Avery County High School
Newland, NC
05-2025

Some College (No Degree) -

Mayland Community College
Newland, NC

Skills

  • Order accuracy
  • Food safety standards
  • Customer service
  • Patient care
  • Team collaboration
  • Time management
  • Bilingual

Languages

Spanish
Native/ Bilingual

Certification

  • CPR Certified
  • Basic Life Support
  • OSHA

Timeline

Server

MO's Sweets
08.2025 - 12.2025

Intern

ACHS CTE Health Science Internship
08.2024 - 12.2024

Server

Kaye's By the River
07.2024 - Current

Cashier

Mi Tienda San Francisco
02.2024 - 07.2024

Nursing

Appalachian State University

High School Diploma -

Avery County High School

Some College (No Degree) -

Mayland Community College
Yadhira Leon-PahuambaStudent