Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yadira Auguiano

West Covina,CA

Summary

Detail-oriented and knowledgeable Medical Office Manager skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational Spanish abilities.

Overview

18
18
years of professional experience

Work History

Medical Office Manager

Emanate Health
San Dimas, CA
02.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Approved regular payroll submissions for employees.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Developed close working relationships with front office and back office staff.
  • Addressed and remedied all patient or team member issues.
  • Created and implemented organizational policies and procedures.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Consulted with healthcare professionals on business decisions.
  • Assisted with regulatory issues such as compliance.
  • Developed policies and procedures for effective practice management.
  • Developed and maintained electronic record management systems to analyze and process data.
  • Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing.
  • Managed 10 employees and 5 -physician.

Medical Assistant Supervisor

Emanate Health
San Dimas, CA
05.2005 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Conducted chemical analysis of blood, urine or spinal fluid to determine presence of normal or abnormal components.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Education

Certificate of Completion - Medical Assisting

North-West College-West Covina
West Covina, CA
02.2002

Skills

  • Attention to Detail
  • Operational Efficiency
  • Policy Management
  • Electronic Health Records Systems
  • Regulatory Issues
  • Critical Thinking
  • EMR Software
  • Billing Processes
  • Office Supplies and Inventory
  • Payroll Oversight
  • Training
  • Answering Questions
  • Budget Controls
  • Medical Practice Operations
  • Effective Multitasking
  • Staff Scheduling
  • Financial and Operational Reporting

Timeline

Medical Office Manager

Emanate Health
02.2022 - Current

Medical Assistant Supervisor

Emanate Health
05.2005 - Current

Certificate of Completion - Medical Assisting

North-West College-West Covina

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Yadira Auguiano