Yadira Cantu
Goodyear,AZ
Summary
Results-driven Sales Professional with extensive experience in revenue generation and client relationship management. Proficient in implementing data-driven sales strategies and utilizing CRM software to enhance customer satisfaction. Strong communicator with proven ability to adapt in dynamic environments and deliver consistent results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Associate
Kelsep Inc
01.2022 - Current
- Enhanced client satisfaction by cultivating strong customer relationships.
- Optimized inventory management, ensuring stock availability for increased sales.
- Improved purchase decisions through effective product knowledge support to customers.
- Trained new associates on sales techniques, fostering team development and growth.
- Collaborated with management on promotional strategies, driving sales growth initiatives.
- Organized store displays to enhance visual appeal and engage customers.
Office Manager
AXA Seguros México
01.2013 - 01.2019
- Enhanced employee performance through effective coordination of training programs.
- Strengthened vendor relationships, achieving improved service delivery and cost reductions.
- Maintained confidentiality of sensitive company and personnel information responsibly.
- Boosted team productivity by effectively delegating tasks and supervising workflows.
- Organized office events and meetings, ensuring timely execution for all participants.
- Facilitated recruitment by conducting interviews and onboarding new team members.
English Instructor
Centro Forwok S.A.
01.2011 - 01.2012
- Achieved certification standards through comprehensive training programs at CESUES.
- Developed standardized competency frameworks for certification with CESUES and CFE.
- Created engaging lesson plans that enhanced understanding of literature and composition.
- Facilitated discussions that fostered critical thinking and communication skills in students.
- Assessed student performance and provided constructive feedback for academic improvement.
Professor
Universidad UNILÍDER
01.2009 - 01.2012
- Enhanced student engagement through dynamic lectures tailored to curriculum goals.
- Promoted active learning via discussions to boost comprehension and participation.
- Assessed student performance, offering constructive feedback for continuous improvement.
- Cultivated critical thinking through assignments requiring analysis and evaluation of diverse sources.
- Designed lesson plans that aligned with academic objectives and student needs.
Operations Coordinator
EXGrafic S.A. De C.V.
01.2008 - 01.2009
- Coordinated cross-departmental communication to enhance operational workflows and project timelines.
English as a Second Language Teacher
UNIDEP Preparatoria
01.2006 - 01.2007
- Developed engaging lesson plans to enhance language acquisition and student participation.
English Teacher
Private Bicultural School System
01.2002 - 01.2007
- Developed engaging lesson plans to enhance student participation and learning outcomes.
- Implemented innovative teaching strategies to accommodate diverse learning styles and abilities.
Education
M.D. - Business
UNIDEP
Hermosillo01-2010
Bachelor of Science - Education
UNIDEP
Hermosillo01-2008
Skills
- Customer service
- Effective team collaboration
- Policy and procedure adherence
- Problem-solving skills
- Listening skills
- Product sales
- Sales strategies
- Cleaning techniques
- Strategic planning
Certification
- Fingerprint Clearance Card IVPE310688. 2020 Arizona USA
- Certified Trauma Support Specialist. Arizona Trauma Institute 2020. Mesa, AZ.
- First Aid / CPR Training. Hermosillo, Nogales Son.
- Journey of Change: Strategies for Meaningful Learning. 2005, PEARSON Ed. Hermosillo Son.
- Developing Language Skills. 2004, PEARSON Ed. Hermosillo, Son.
- Classroom Management. Universidad de Sonora, Psychology Department Hermosillo,Son.
Languages
English
Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Kelsep Inc
01.2022 - Current
Office Manager
AXA Seguros México
01.2013 - 01.2019
English Instructor
Centro Forwok S.A.
01.2011 - 01.2012
Professor
Universidad UNILÍDER
01.2009 - 01.2012
Operations Coordinator
EXGrafic S.A. De C.V.
01.2008 - 01.2009
English as a Second Language Teacher
UNIDEP Preparatoria
01.2006 - 01.2007
English Teacher
Private Bicultural School System
01.2002 - 01.2007
M.D. - Business
UNIDEP
Bachelor of Science - Education
UNIDEP